Norwich International Airport



bmi Regional named UK’s most punctual airline

CAA statistics show the UK airline which operates flights from Norwich to Aberdeen retains top spot - seven consecutive years at the top of the league table

According to official statistics published by the UK’s Civil Aviation Authority (CAA), bmi Regional was the most punctual airline operating from UK airports in 2011 - marking the seventh successive year the airline has achieved top ranking.

The data from, puts bmi Regional first in the league table of scheduled airlines operating from the UK, with 91.7 per cent of its flights departing on time and an average delay of just 5.3 minutes.

Paul Alcock, bmi Regional Director of Operations said:
“bmi Regional prides itself on the punctuality and reliability of service offered to its customers. Once again, the official figures show that we continue to get it right, and after seven full years at the top, it shows that we’re consistently getting it right time after time”.

“Not only do all bmi Regional customers have the reassurance of flying with the UK’s most punctual airline, we are also committed to offering the best service, quality and value for money with no hidden extras. All customers receive full service benefits regardless of their ticket type, including complimentary catering on board and no charges for checked baggage or seat selection.”

Customers travelling with bmi Regional benefit from great value fares and a free checked baggage allowance up to 20kgs, airport and online check-in and free on board seat selection. Complimentary catering is also offered on all fights for all customers regardless of their ticket type.
bmi Regional offers competitive Business and Economy fares. Lounge facilities are available to all Business fare customers as well as bmi Diamond Club frequent flyer members with Gold and Silver status.


Note to Editors:

• bmi Regional is part of the bmi group which includes British Midland International (bmi), Heathrow’s second largest airline and member of Star Alliance.

• bmi Regional operates an all-jet fleet of modern Embraer 135 and 145 aircraft and operates to Aberdeen; Brussels; Copenhagen; East Midlands; Edinburgh; Esbjerg; Frankfurt; Glasgow; Groningen; Leeds Bradford; Lyon; Manchester; Norwich and Zurich.

• ‘On time’ in the report refers to flights departing within 15 minutes of the scheduled departure time. Further punctuality information is available at

For more information, please contact:
bmi press office on 01332 854687 /

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