Please find below a range of numbers and useful links to help you obtain the information you require. Before contacting us please check that your question isn't covered within our 'frequently asked questions'.

General Contacts

Flight Arrivals/Departures T: 01603 411923  
Baggage Allowance T: 01603 411923 E:
Hand Baggage enquiries T: 01603 420635 or click here
Passport enquiries T: 01603 420675 E:
Holiday & Flight Bookings T: 01603 428700 E:
Special Assistance T: 01603 420672 E:
Missing Baggage T: 01603 428717  
Lost Property T: 01603 420635  

Terminal Services

Car Parking T: 0345 050 7080  
Multiyork Executive Lounge T: 01603 420615 E:
Duty Free enquiries T: 01603 420631 E:
Taxi's T: 01603 424044  
Car Hire Click here to view the list of terminal based car hire/taxi companies
Airlines Click here to View the list of Airline contact numbers
All Other Enquiries T: 01603 411923 E:

Airport Administration

Advertising and Marketing T: 01603 420650 E:
Finance T: 01603 420619 E:
Human Resources T: 01603 420690 E:
Health and Safety T: 01603 420655 E:

Operation of Directed Light, Fireworks, Toy Balloons and Sky Lanterns within UK Airspace: Please see this website

On this or any other safeguarding issue such as Crane or Tall Construction Equipment Operation within 6km of the aerodrome DO NOT proceed until permission has been granted by:
T: 01603 420 624

Training Services T: 01603 420680 E:
Noise Complaints T: 01603 420607  
General Complaints T: 01603 428716 E:

Our address & corporate information

Norwich International Airport
Amsterdam Way

T: 01603 411923
F: 01603 487523 

Company information

Norwich Airport Ltd.
Registration number: 2078773

Registered address:
Norwich Airport,

VAT Registration Number: 835 5290 19


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