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Please share your experiences to help us ensure your journey through Norwich Airport is as smooth and comfortable as possible. For flight delay confirmation please click here


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InformationAirport Development FeeTerminal FacilitiesRoutes/DestinationsParking & TransportCheck-In & Departures/BoardingPassengers with reduced mobilitySecurityArrivals & Baggage ReclaimRestaurant/Café & BarsDuty FreeExecutive LoungeNorwich Airport Taxi Association (NATA)International Currency Exchange (ICE)Maintenance & CleaningAircraft Noise – FlyingAircraft Noise – Ground

Please be advised that formal complaints have a 21 day investigatory period

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Holiday Offers and Airport News can be sent if registered

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Flight delay confirmation


Please note that Norwich Airport is unable to provide confirmation of any flight delays. Under regulation EC261/2004, it is the responsibility of the air carrier to provide proof of the circumstances surrounding a delay and the published delay timings. The airport operator or handling agent cannot provide you with this information.

Submit Air Passenger Rights EU Complaint.


Border Force Complaints

Please see the Border Force complaints procedure here.

Contact Details
Flight Arrivals/Departures
More Information
Passenger Information
Security, Baggage & FAQs

Special Assistance

07833 403180
Email
Media Enquiries
07850 622488
Email
Airport Direct Travel Bookings
More Information
0333 003 7778
Missing Baggage
01603 428717
Lost Property
01603 420635
Marketing
Email
Finance
Email
Human Resources
Email
Noise Complaints
01603 420607
Complete & Submit Form
General Complaints
Complete & Submit form 
Airport shops & facilities
Car Hire
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Car Parking
More Information
Executive Lounge
More Information
Taxis
Norwich Airport Taxis
Airport Advertising

Contact Eye Airports to find out more about the fantastic advertising opportunities within the Airport:

07808 648856
Email
Download Media Pack