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Please share your experiences to help us ensure your journey through Norwich Airport is as smooth and comfortable as possible. For flight delay confirmation please click here


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 Information Airport Development Fee Terminal Facilities Routes/Destinations Parking & Transport Check-In & Departures/Boarding Passengers with reduced mobility Security Arrivals & Baggage Reclaim Restaurant/Café & Bars Duty Free Executive Lounge Norwich Airport Taxi Association (NATA) International Currency Exchange (ICE) Maintenance & Cleaning Aircraft Noise – Flying Aircraft Noise – Ground

Please be advised that formal complaints have a 21 day investigatory period

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Holiday Offers and Airport News can be sent if registered

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Flight delay confirmation


Please note that Norwich Airport is unable to provide confirmation of any flight delays. Under regulation EC261/2004, it is the responsibility of the air carrier to provide proof of the circumstances surrounding a delay and the published delay timings. The airport operator or handling agent cannot provide you with this information.

Submit Air Passenger Rights EU Complaint.


Border Force Complaints

Please see the Border Force complaints procedure here.

Contact Details
General Information
01603 411923
Email
Flight Arrivals/Departures
01603 411923
Email
Baggage Allowance
Contact your airline
Hand Baggage Enquiries
Contact your airline
Holiday & Flight Bookings
01603 428700
Email
Special Assistance
01603 420672
Email
Missing Baggage
01603 428717
Lost Property
01603420635
Marketing
01603 420650
Email
Media Enquiries
07850 622488
Email
Finance
01603 420619
Email
Human Resources
01603 420690
Email
Noise Complaints
01603 420607
Complete form
General Complaints
01603 428716
Complete form
Airport shops & facilities
Car Hire
More Information
Car Parking
0345 050 7080
Executive Lounge
01603 420615
Email
Eclipse Duty Free
01603 420631
Email
Taxi’s
01603 424044
Norwich Airport Taxis
Travel Norwich Airport
01603 428700
Email
Airport Advertising

Find out more about the fantastic advertising opportunities within the Airport:

01603 420650
Email
Download Media Pack